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SpiceQMS for non-profit organisations

Processes, risks and evidence in one management system. For organisations that want to demonstrate care in handling donations.

Trust that is reviewed every year

Organisations holding the Austrian Donation Seal of Quality are reviewed independently once a year. The review follows an extensive catalogue of criteria. Working in an orderly way all year makes it a calm affair.

One management system for the whole organisation

  • Chapter templates for ISO 9001
  • Risks and opportunities
  • Action follow-up

Risks you know

The donation seal has strengthened risk management across the sector, for example through sanctions list checks and training. SpiceQMS keeps risks, actions and their status in one place. The seal itself is awarded by the chamber, not by software.

Documents that stay controlled

Policies and work instructions apply in their approved version. Every change remains traceable.

  • An approved version for every document
  • Changes traceable through their history
  • Read policies and confirm acknowledgement

Audits

Evidence that arises in daily work

When the system is used every day, evidence arises along the way. An inspection then finds a system in use, not a folder filled shortly beforehand.

Learn from every complaint

Complaints from donors or members received in SpiceCRM become corrective actions. Any resulting training need goes to SpiceHCM.

Training you can evidence

You show competence, training and awareness with the same people data from SpiceHCM. With SpiceHCM, training runs from request through planning to completion. Position profiles in SpiceHCM show which competence a position requires. Qualifications are recorded in SpiceHCM with their validity dates. SpiceHCM for non-profits shows how this works in non-profit organisations. Nobody has to collect lists before the audit.

  • Training with SpiceHCM
  • Position profiles with SpiceHCM
  • Evidence from SpiceHCM

Ready for the next review

Evidence builds up continuously. Every finding stays linked to its review and action.

Three products, one platform

What SpiceCRM and SpiceHCM add for non-profit organisations

SpiceCRM, SpiceHCM and SpiceQMS run on the same platform. One licence for More opens all three, and anyone working in several is only billed once.

Talk to us.

What are you planning, and what is missing today? We reply personally and tell you plainly whether Spice is the right fit.

  1. You tell us what you have in mind.
  2. We get back to you personally by email.
  3. If you like, we show you Spice in a demonstration.

Prefer to talk directly? office@spicecrm.com+43 (1) 89083610

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