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ISO requirements. Built in, not bolted on.

SpiceQMS keeps processes, risks, audits and documents in one management system, for several standards at once. From audit to action, the data carries over automatically.

15

standards and regulations with templates

Almost 1,500

chapter templates

7

role-based work areas

The starting point

Standards are daily work, not binders

Quality management rarely fails because of the standard, but often because of scattered lists and binders. SpiceQMS keeps processes, risks, audits and documents on one platform. Searching for evidence costs time that daily work lacks.

Because SpiceQMS runs on the same platform as SpiceCRM and SpiceHCM, all three share one data basis. Training evidence and customer complaints are therefore already in the system.

Preparing an audit turns into finding rather than searching. And an external audit finds a system that is lived every day.

What it brings to quality management

Quality where the work happens

Processes, risks, audits and documents are linked to each other. Whoever works in one place sees the connections to the others.

  • Process owners see the whole flow.

    Processes are drawn in BPMN 2.0 and linked to documents, risks and organisational units. Risks are rated by impact and likelihood, and actions start straight from the risk.

  • Auditors work with what is already there.

    System, process, product and compliance audits run internally or at suppliers and customers. Reusable checklists guide inspections, and their findings are handled as in audits.

  • Everyone works with the current version.

    Word documents are edited in the browser, and released revisions are stored as PDF. Earlier versions remain traceable this way.

Audit

Ready for the audit at any time

Audit questions sit on every chapter of the standard, with report items per question. Preparation does not start only once the date is set.

  • Context and interested parties per management system
  • Dates, tasks and notes on the audit

The closed loop

  1. Audit report

    Each report item is rated on a colour scale.

  2. Finding

    A finding is created from the report item, with audit and item linked.

  3. Action

    Actions are assessed and implemented.

  4. Effectiveness check

    The effectiveness check comes before closing.

  5. Key figures

    Key figures are calculated live from the system data.

  6. Management review

    The quality dashboard shows key figures per company and the process map.

Several standards. One management system.

ISO 9001 and ISO 14001, for example, can be active side by side. Anything that concerns both is maintained in one place, not per standard.

Connected, and under your control

Competence evidence comes from the same people data in SpiceHCM. With SpiceCRM, customer complaints and service run on the same platform.

  • Audits at suppliers and at customers
  • Supplier evaluations as a key figure
  • Fine-grained permissions
  • Runs in the browser, on any device and screen size.

Three products. One platform.

  • SpiceHCM

    Human resources in one system: organisational structure, positions, skills, training and absences.

    SpiceHCM
  • SpiceCRM

    Customer relationships in one system with an open core: accounts, sales and service.

    SpiceCRM
  • SpiceQMS

    Quality management in one system: several standards at once, audits, findings and actions.

    SpiceQMS

Fixed prices, by responsibility.

Standard

€39

per person and month

Includes SpiceCRM, SpiceHCM and SpiceQMS

For everyone who works and designs in the system.

Manage and design documents, processes, audits, risks and actions.

Typical: quality managers, auditors, process owners

Active

€19

per person and month

Includes SpiceCRM, SpiceHCM and SpiceQMS

For everyone who reviews and signs off.

Review documents on their content, sign off checklists and actions, view and submit tickets.

Typical: inspectors, laboratory staff

Basic

€59

per 50 people and month

Includes SpiceCRM, SpiceHCM and SpiceQMS

With all 50 places in use, €1.18 per person.

For everyone who reads, confirms and reports.

Read documents, confirm acknowledgements, report deviations.

Typical: all other employees

All prices net, plus VAT, payable annually in advance. The minimum annual fee is €2,340, which equals five Standard licences.

Questions from quality managers

Talk to us.

What are you planning, and what is missing today? We reply personally and tell you plainly whether Spice is the right fit.

  1. You tell us what you have in mind.
  2. We get back to you personally by email.
  3. If you like, we show you Spice in a demonstration.

Prefer to talk directly? office@spicecrm.com+43 (1) 89083610

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